Customer Services

From seamless product installations to fast on-site troubleshooting, we are here to support you at every stage.

Product Installation

Need help setting up your new smart lighting panel or heavy monoblock pump? Request our technician for safe, certified installation.

Repair & AMC

Facing low delivery from a pump or heater troubleshooting? We provide quick breakdowns, replacements, and annual upkeep packages.

Warranty Claims

All core products come backed by generous manufacturer warranties. Check details below or easily file a claim through our portal.

Book a Service Request

Submit your details, and our local authorized technician will contact you to coordinate a convenient service appointment time.

1

Fill Details

Specify your contact info, location, and issue description in the form.

2

Technician Assigned

We allocate our nearest local technician within 2-4 business hours.

3

On-Site Service

The technician inspects the appliance, diagnoses the fault, and repairs it.

Service Request Form

Warranty & Coverage

We stand behind the engineering of our products. See our standard warranty coverages below.

Product Segment Standard Warranty Coverage Scope
Air Coolers & Pedestal Fans Upto 2 Years Heavy Motor, Blower & Body Assembly
Ceiling & Wall Fans Upto 3 Years BLDC Motor, PCB & Electrical Parts
LED Lights & Bulbs Upto 2 Years LED Driver, PCB and Diodes Replacement
Water Heaters & Geysers Upto 5 Years Glasslined Storage Tank (Upto 2 years on Heating Element)
Hydroflow Water Pumps Upto 2 Years Copper Winding Motor, Shaft & Impeller

Core Warranty Terms

  • Original retail invoice showing purchase date must be presented at service booking.
  • Warranties are valid for manufacturing defects under normal operating voltage environments.
  • Direct service support is provided locally at our storefront and workshop in Kharak Kalan.
  • Burnouts due to high voltage surges or external physical damages are excluded.